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Join our Team

First in Employee Orientation: Lufthansa InTouch wins Service Centre Quality Award!

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"I enjoy working with my international team and making customers happy as part of my daily work!"

Vanessa Dittmann
Customer Service Consultant, Berlin

"Our International Team Spirit enables us to service our customers in the language and style they expect."

Julian Steenveld
Customer Service Manager, Cape Town

"Our innovative communication tools keep everyone on the same page and part of the same team, even while working remotely."

Claudia Nelson
Home Based Agent, Peterborough

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Lufthansa InTouch is at the centre of Lufthansa's service excellence, providing customer services for the Lufthansa Group.168飞艇官网开奖结果2022记录查询 Our skilled global team of Air Travel Consultants cares for our customers' every wish, ensuring the highest quality of service. Joining our global team means becoming part of an international quality leader, owned and supported by the Lufthansa Group. We connect with colleagues, customers and clients - we are best at being in touch!

幸运飞行艇开奖结果查询 A Global Team with a Local Touch

幸运飞行艇官方开奖号码-幸运飞168官方开奖走势图|2022年新版官网开奖飞艇结果走势-查询168飞艇官方最新开奖数据 With our strong focus on diversity, we employ from all over the world, as well as locally, to keep a finger on each region's pulse. That's why our customers always hear a local accent.

  • Berlin

  • Brno

  • Cape Town

  • Istanbul

  • Manila

  • Peterborough

Berlin

Germany

401

Employees

5

Languages

Brno

Czech Republic

329

Employees

12

Languages

Cape Town

South Africa

316

Employees

5

Languages

Istanbul

Turkey

298

Employees

3

Languages

Manila

Philippines

301

Employees

1

Language

Peterborough

Canada

346

Employees

5

Languages

A World of Benefits

Joining our team at Lufthansa InTouch means gearing yourself for global success.

We'll Take
You Places

Travel the world with highly discounted flight tickets for you, your family and travel partners.

A World of Savings

Lufthansa WorldShop offers discounts on a variety of products to all Lufthansa employees.

Explore for Less

Enjoy a wide range of travel discounts at
hotels, cruises and airports.

Rental Deals

Enjoy discounts with various car rental companies, as well as special rates with Car2Go.

Connected Worldwide

Lufthansa Cargo enables you to send packages all over the world at a reduced price.

Want to Join our Team?
Get in Touch!

We have a variety of exciting job opportunities available at Lufthansa InTouch.

Customer Service Consultant

Cape Town

Language

 : 

English

Controlling Manager

Berlin

Language

 : 

German

Junior Controller

Berlin

Language

 : 

German

Head of Global Communication

Berlin

Language

 : 

English / German

Customer Feedback Management: Text Management Consultant

Berlin

Language

 : 

German

Process Specialist Customer Feedback Management

Berlin

Language

 : 

German

“Customer service is our passion. Our multicultural, multilingual team strives to provide a five star service to passengers flying with the airlines of the Lufthansa Group.”

Tobias Vögtlin
CEO, Lufthansa InTouch

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Driven by innovation and accelerated by the pandemic: 100% of our Turkey-based employees work from home,幸运飞行艇168官网开奖计划 making Lufthansa InTouch Istanbul a fully virtual service centre. Offering the flexibility of a home-office has been a strategic direction already before the pandemic; in Turkey, what started as a response to the lock-down has evolved into an agile setup for the future.

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